GENERAL TERMS AND CONDITIONS OF OUR WEBSHOP

GENERAL TERMS AND CONDITIONS

Please be aware that our company conducts sales through the webshop according to the General Terms and Conditions (hereinafter referred to as "GTC") outlined below. By finalizing an order, you agree that these GTC become an integral part of the contract between the Buyer and the Seller. We kindly ask you to carefully read the document below.

I. Provisions of the General Terms and Conditions applicable to all Buyers

Seller's Information:

  • Name: Etyeki Kúria Borgazdaság Korlátolt Felelősségű Társaság
  • Registered office postal address: 2091 Etyek, Báthori utca 21
  • Registering court: Company Registry of the Court of Székesfehérvár
  • Company registration number: 07-09-008065
  • Tax number: 12167878-2-07
  • Telephone number: +36 22/920-992
  • Email address: webshop@etyekikuria.com
  • Chamber membership: G209100000190
  • Service provider of web hosting: DotRoll Kft.
  • Registered office: 1148 Budapest, Fogarasi út 3-5.
  • Postal address: 1148 Budapest, Fogarasi út 3-5.
  • Mail-order trade registration number: 5412-33/2021

Copyright

Under Section 1 (1) of the 1999 Act LXXVI on Copyright (hereinafter referred to as "Copyright Act"), the website is considered a copyrighted work, and thus every part of it is under copyright protection. According to Section 16 (1) of the Copyright Act, it is prohibited to use the graphical and software solutions, as well as the computer programs on the website without permission, or to use any application that can modify the website or any part of it. Any material from the website or its database may only be used with the written permission of the copyright owner, and even then, only with proper attribution to the website and source. The copyright owner is Etyeki Kúria Borgazdaság Kft.

Definitions

  • Parties: Seller and Buyer collectively
  • Consumer: A natural person Buyer acting outside the scope of their profession, independent occupation, or business activity
  • Purchase Price of the Product: The price of the movable property excluding shipping costs or fees
  • Value of the Product: The total of the purchase price plus shipping costs/fees
  • Consumer Contract: A contract where one of the parties is considered a consumer
  • Website: This website, which serves to conclude the contract
  • Warranty: The mandatory warranty defined in the Civil Code (Act V of 2013, hereinafter referred to as "Civil Code") and in other specific legislation for consumer contracts.
  • Distance Contract: A consumer contract concluded within the framework of a distance sales system without the simultaneous physical presence of the parties, where the contract is made using only means of distance communication.
  • Product: Any movable item listed for sale on the Website that forms the subject of the Contract
  • Business: A person acting within the scope of their profession, independent occupation, or business activity.

Language and Form of the Contract The language of the contracts under these GTC is Hungarian and English. Contracts under these GTC are not considered written contracts, and the Seller does not file them.

Operation of Digital Content and Technical Protection Measures The servers providing data displayed on the website have an availability of over 99% per year. A daily backup is made of the entire data content of the website, allowing for the restoration of the original data. Data displayed on the website is stored in a MySQL database. Measures are in place to protect personal data and trade secrets.

Information on the Essential Characteristics of Products Detailed information about the essential characteristics of the products available for purchase is provided in the descriptions accompanying each product on the website.

Purchase Prices and Sales Tax The webshop displays product prices in Hungarian Forints, including 27% VAT. The Seller reserves the right to modify the purchase prices of products offered in the webshop. Price changes do not apply to already concluded contracts. However, a contract is not considered valid if an erroneous price was displayed on the webshop due to a technical, administrative, or other error (e.g., an obvious typo, such as indicating a product price below HUF 1,000, or a discount price where the discount applied does not match the result calculated from the original price). After recognizing and correcting the error, the Seller will immediately inform the Buyer of the updated information. Such a contract, even if confirmed or paid, is not considered valid. In such cases, the Seller is entitled to correct the price. If the Buyer still wishes to purchase the product, they can do so by sending an email to the Seller or placing a new order through the webshop. The portion of the purchase price already paid will be credited towards the corrected purchase price.

The Purchasing Process

The Buyer can place an order (make an offer) at any time.

Selecting the Product

By clicking on the product categories on the website, the Buyer can choose the desired product family, and within it, the specific products. Clicking on a product displays its photo, description, and price. The products are illustrated with photos. The Buyer must pay the price displayed on the website when making a purchase. Please note that we are not responsible for any typographical errors or incorrect data.

Adding to Cart

After selecting a product, the Buyer can place any number of products in the cart by clicking the "Add to Cart" button, without incurring any obligation to purchase or pay, as adding to the cart does not constitute making an offer. The contents of the Cart can be freely modified until the order is finalized by pressing the "Checkout" button. Products can be removed from the cart, new products can be added, and the desired product quantity can be changed.

Viewing the Cart

During the use of the website, the Buyer can check the contents of the cart at any time by clicking the "Cart" icon at the top of the website. Here, the Buyer can remove selected products from the cart or change the product quantity. If the Buyer does not wish to select and place additional products in the cart, they can proceed with the purchase by pressing the "Proceed to Checkout" button. If the Buyer wishes to continue shopping, they should select the "Continue Shopping" button.

Providing Customer Data

After pressing the "Cart" button, the contents of the cart will be displayed, along with the total purchase price to be paid by the Buyer if the selected products are purchased. By clicking the "Proceed to Checkout" button in the cart, the Buyer can fill in their personal data if not yet registered, or log in to the system by clicking the "Login" button. In the "Shipping Methods" box, the Buyer must indicate whether they wish to collect the ordered product in person ("Personal Pickup") or request home delivery by courier service. Shipping is only possible to Hungarian addresses. In the case of delivery, the system will display the shipping fee, which the Buyer is required to pay when ordering. If the contents of the cart reach HUF 20,000, the shipping cost will be waived.

Correction of Input Errors – Responsibility for the Accuracy of Data Provided: The Buyer has the opportunity to modify the entered data at any time during the ordering process before finalization (using the back button in the browser to open the previous page, so the entered data can be corrected even if the Buyer has already moved to the next page). Please note that the Buyer is responsible for the data provided. The Seller fulfils the order, invoices, and delivers the product based on the data provided by the Buyer. The Buyer must bear all damages resulting from incorrect data entry or inaccurately provided data. Please pay attention to the accuracy of the data provided, especially the email address, and ensure that the mailbox has enough storage capacity.

Discounts: The following discounts can be applied during purchases made in the webshop:

  • Loyalty discounts according to the conditions listed under the "Shopping Information\Loyalty Information" menu.
  • Special discounts: Coupons issued by Etyeki Kúria Kft. can be used within the validity period.

Please note that the courier service (DPD or MPL Postal Package) incurs an additional fee (hereinafter: shipping cost), which is in addition to the product purchase price. Shipping conditions can be found under the "Shopping Information\Shipping Information" menu.

Finalizing the Order (Making an Offer)

Please ensure that the contents of the cart correspond to the products you intend to order and that your data is correctly entered.

Payment Terms and Payment Methods

The condition for closing and submitting the order is the prior, online settlement of the purchase price and the shipping cost (hereinafter: the value of the product). When placing the order, the Buyer must settle the value of the product by bank card via the OTP Nyrt. Simplepay system. After entering the necessary bank card details, the payment is processed upon clicking the "Pay" button. The Simplepay system will send a direct notification confirming the payment.

The Buyer finalizes the order and sends it to the Seller by pressing the "Submit Order" button.

Order Modification or Cancellation

In accordance with the provisions of the Act CVIII of 2001 on Electronic Commerce Services and Certain Aspects of Information Society Services, the Seller's webshop software will immediately notify the Buyer of the receipt of the order when it is placed. The Buyer has the right to cancel or modify the order electronically within 24 hours of receiving this message.

Order Processing, Contract Formation: Confirmation

The order and its confirmation are deemed to have been received by the Seller or the Buyer when they become accessible in the respective party's email system. The Seller will immediately confirm the receipt of the Buyer's order (offer) to the Buyer electronically. The contract is concluded when the confirmation email sent by the Seller becomes accessible to the Buyer. If the confirmation does not arrive within 48 hours, the Buyer's contractual obligations are terminated without any consequences. After the confirmation, the Buyer is cannot withdraw from the purchase offer without any consequences, except in cases specified in the GTC.

Payment Methods

The Buyer can choose from the following payment methods:

  • Online bank card payment: The Buyer must pay the value of the product at the time of ordering through the OTP Nyrt. Simplepay system by entering the required bank card details. After entering the details, the payment is made by clicking the "Pay" button. Simplepay will notify the Buyer directly about the payment.

Shipping Costs

The webshop applies the following rates:

  • Delivery of orders exceeding HUF 20,000 is free within Hungary.
  • For orders below HUF 20,000, the shipping cost are automatically calculated by the system based on the total amount of the order and are displayed in the "Cart" before finalizing the order.

Completion and Delivery of Orders

Orders will be fulfilled by the Seller within 5-7 business days from the date of order confirmation. The Seller will notify the Buyer by email when the order is handed over to the courier service. Delivery times may vary based on the destination address and the availability of the products ordered. Delivery is only possible to Hungarian addresses.

Right of Withdrawal

According to Government Decree No. 45/2014 (II.26.) on Distance Contracts, the Buyer may withdraw from the contract within 14 calendar days from the date of receipt of the product, without providing any reason. The deadline for withdrawal is 14 days from the receipt of the product by the Buyer or by a third party (other than the courier) designated by the Buyer. If the Buyer wishes to exercise the right of withdrawal, they must notify the Seller in writing (e.g., by post, fax, or email) using the contact details provided in the confirmation email.

In the case of a valid withdrawal, the Buyer must return the product to the Seller within 14 days of the withdrawal notification. The Seller will refund the purchase price to the Buyer, including the delivery costs, within 14 days of receiving the withdrawal notice. The refund will be made using the same payment method that was used for the initial transaction, unless the parties agree otherwise.

The Seller is not obliged to refund additional costs if the Buyer expressly chose a delivery method different from the least expensive standard delivery method offered by the Seller.

The Buyer bears the direct costs of returning the product. The Buyer is only liable for any diminished value of the product if the product was handled in a way that was not necessary to determine its nature, characteristics, and functionality.

The Buyer cannot exercise the right of withdrawal in the following cases:

  • In the case of products that are not prefabricated and are made based on the Buyer's instructions or request, or that are clearly personalized.
  • In the case of products that are sealed and cannot be returned for health or hygiene reasons if the seal has been broken after delivery.

Complaints and Warranty

The Buyer can submit complaints about the product or the Seller's activities through the contact details provided. The Seller will investigate and respond to complaints within 30 days. If the Buyer is not satisfied with the Seller's response, they may contact the following authorities for further action:

  • The competent Consumer Protection Authority
  • The competent Conciliation Board

Governing Law

The legal relationship between the Seller and the Buyer is governed by Hungarian law.

Modifications of the GTC

The Seller reserves the right to unilaterally modify these GTC at any time. The modified terms will be applicable from the date of their publication on the website.

The Buyer is advised to regularly review the GTC to stay informed about any changes.

Etyek, 2024.08.27.